Customer Support

At SplitUp, we know that navigating divorce, custody, and emotional transitions can be overwhelming.

Our team is here to make sure that your experience with the SplitUp app and website is smooth, secure, and supportive.

Whether you need technical help, account assistance, or have questions about your subscription, we’re ready to help you get the answers you need.

How to Contact Us

The fastest way to reach us is by email.

Contact our support team at:

We typically respond within 1–2 business days.

Our support hours are Monday–Friday, 9:00 AM – 5:00 PM (MST).

Here are a few quick things you can check before contacting support:

All SplitUp subscription payments and in-app purchases are handled securely through the Apple App Store and Google Play Store.

If you have a billing question or need a refund, please visit:

SplitUp does not have access to your credit card or billing information.

We take your privacy seriously.

For questions about how your information is stored or used, please visit our Privacy Policy.

We do not share or sell your personal data, and any information you send to our support team is kept confidential.

We love hearing from our users.

If you have ideas for new features, improvements, or educational content, email us at feedback@thesplitupapp.com.

Your feedback helps us continue improving SplitUp to better support people going through life transitions.

SplitUp does not provide emergency services.

If you or someone you know is in immediate danger or crisis, please contact:

No matter what you’re facing, SplitUp is committed to helping you find clarity, guidance, and peace of mind.

Thank you for trusting us as your guide through every stage of family court.