Security Statement

Effective Date: October 13, 2025

1. Our Commitment to Security

At SplitUp, your privacy and safety are our top priorities.

We understand that many of our users share sensitive information about their legal, financial, and emotional experiences.

We take every reasonable measure to ensure that your personal information remains secure, protected, and confidential.

Our goal is to maintain your trust through transparency and strong data protection practices that meet or exceed industry standards.

2. Data Encryption

To protect your information:

All data transmitted between your device and our servers is encrypted using HTTPS/TLS (Transport Layer Security).
Information stored in our databases is protected using encryption-at-rest and access control safeguards.
Passwords are securely hashed before being stored and are never visible to SplitUp staff or third parties.

These measures help ensure your information is protected from unauthorized access or interception.

3. Account Security

SplitUp user accounts are protected through secure authentication protocols.

We encourage all users to:

Use strong, unique passwords
Log out when using shared devices
Keep device software up to date

If you believe your account has been compromised, contact us immediately at security@thesplitupapp.com.

4. Data Storage and Third-Party Providers

SplitUp uses reputable, industry-leading services to store and process data, including:

Firebase (Google Cloud Platform) for analytics and database management
AWS (Amazon Web Services) or other comparable platforms for secure cloud storage

These services employ advanced physical and digital security protections and comply with relevant data protection frameworks.

5. Access Controls

Access to user data is strictly limited to authorized personnel who require it for legitimate business or technical purposes.

Internal access is protected through:

Multi-factor authentication
Role-based permissions
Continuous monitoring for suspicious activity

No third-party partners or affiliates are granted direct access to user data.

6. Security Monitoring and Incident Response

We actively monitor our systems for vulnerabilities and suspicious activity.

If a security incident occurs, we:

Investigate the issue immediately
Contain and remediate any potential risk
Notify affected users if required by law

We also review incidents to improve our systems and prevent recurrence.

7. Reporting Security Concerns

We value the help of our users and security community in keeping SplitUp safe.

If you believe you’ve discovered a security vulnerability, please email us at security@thesplitupapp.com.

Include as much detail as possible so our team can investigate and respond quickly.

8. Updates to This Statement

We may update this Security Statement from time to time to reflect improvements in our technology or security practices.

The “Last Updated” date at the top of this page indicates the latest revision.

When significant updates occur, we will notify users via the app or website.

9. Contact Information

If you have any questions about SplitUp’s security practices, contact us at:

security@thesplitupapp.com