Legal & policies
Security Statement
Effective Date: September 3, 2026
1. Our Commitment to Security
SplitUp, LLC owns and operates SplitUp. Your privacy and safety are important to us.
We understand that many of our users share sensitive information about their legal, financial, and emotional experiences.
We use reasonable administrative, technical, and organizational safeguards designed to protect personal information from unauthorized access, use, alteration, or disclosure. No online service can guarantee absolute security.
Our goal is to maintain trust through transparent, risk-appropriate data protection practices.
2. Data Encryption
To protect your information:
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All data transmitted between your device and our servers is encrypted using HTTPS/TLS (Transport Layer Security).
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Information stored in our databases is protected using encryption-at-rest and access control safeguards.
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Passwords are securely hashed before being stored and are never visible to SplitUp staff or third parties.
These measures help ensure your information is protected from unauthorized access or interception.
3. Account Security
SplitUp user accounts are protected through secure authentication protocols.
We encourage all users to:
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Use strong, unique passwords
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Log out when using shared devices
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Keep device software up to date
If you believe your account has been compromised, contact us immediately at security@thesplitupapp.com.
4. Data Storage and Third-Party Providers
SplitUp uses reputable, industry-leading services to store and process data, including:
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Firebase (Google Cloud Platform) for app data services
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AWS (Amazon Web Services) or other comparable platforms for secure cloud storage
These services employ advanced physical and digital security protections and comply with relevant data protection frameworks.
5. Access Controls
Access to user data is strictly limited to authorized personnel who require it for legitimate business or technical purposes.
Administrative access is protected using provider access controls, protected deployment workflows, and security logging for selected systems.
These controls are applied according to the system and risk involved.
No third-party partners or affiliates are granted direct access to user data.
6. Security Monitoring and Incident Response
We use provider alerts, security logging, software dependency reviews, and application testing to help identify potential security issues.
Coverage and review frequency vary by system and risk.
If SplitUp learns of a suspected security incident, we assess the issue, take reasonable steps to contain and remediate confirmed risks, and notify affected users when required by law.
We use lessons from confirmed incidents to improve our safeguards.
7. Reporting Security Concerns
We value the help of our users and security community in keeping SplitUp safe.
If you believe you’ve discovered a security vulnerability, please email us at security@thesplitupapp.com.
Include as much detail as possible so our team can investigate and respond quickly.
8. Updates to This Statement
We may update this Security Statement from time to time to reflect improvements in our technology or security practices.
The “Effective Date” at the top of this page indicates the latest revision.
When significant updates occur, we will notify users via the app or website.
9. Contact Information
If you have any questions about SplitUp’s security practices, contact:
SplitUp, LLC